[DOWNLOAD] "EMC Customer Support Guide" by EMC Corporation " eBook PDF Kindle ePub Free

eBook details

Title: EMC Customer Support Guide
Author : EMC Corporation
Release Date : January 03, 2013
Genre: Engineering,Books,Professional & Technical,
Pages : * pages
Size : 13842 KB

Description

The EMC Customer Support Guide helps you maximize the value of your EMC investment and make the most of the extensive support resources and tools available to you. Through detailed chapters with interactive tips and tables, it provides a comprehensive overview of the following topics:

How To Get Started with EMC Support – Checklist for Success
Support and Education Services
Customer Support Policies
Online Support
EMC Secure Remote Support (ESRS)
SR Resolution Process
Escalating an SR
Renewing Your Maintenance Contract

For more information about customer services from EMC, please visit www.emc.com